Delivery Information

DELIVERY PRICING

We ship to the United Kingdon, Europe and other worldwide destinations.

We pride ourselves on our fair and competitive delivery charges. Unlike many of our competitors, we don't inflate the price of our products to then offer you 'cheap' delivery options. We know our customers are smarter than that.

We use Royal Mail and UK Mail for our deliveries.

Our delivery prices are based on the combinded weight of your order as detailed below:

UK Orders

Up to 100g - £2.99
100g-300g - £3.99
300g-499g - £4.99
500g-699g - £5.99
700g-9.99g - £7.99
1kg-5kg - £9.99
5kg + - £10.99

European Orders

Up to 100g - £3.99
100g-300g - £4.99
300g-499g - £5.99
500g-699g - £6.99
700g-9.99g - £7.99
1kg-5kg - £15.99
5kg + - £22.99

For urgent orders please call us as we are always happy to try and help.

Please contact us for regarding delivery of heavy or lager overseas orders and we will be happy to find the best delivery option to suit you.

DELIVERY TIMES

Whilst our aim is to despatch all orders with 1-2 days of receipt, delays can and do occur. During busy periods particularly some items are prone to going out of stock surprsingly quickly. We always try to get new stock in as soon as possible. With this in mind, please allow up to 14 days for delivery. Should you not have received your order in this time, please do contact us and we will be pleased to update you on the status of your order.

We always try to offer the fastest delivery option for your order.

Please feel free to call us to check stock levels before ordering - we will always try to accomodate special requests.


EXCHANGES & RETURNS

In the unlikely event of any merchandise been faulty or to exercise your right to cancel within 7 DAYS of the order being placed, please email us at sales@justgundogs.com and then return the goods in a salable condition. Once inspected we will refund the value of the returned goods. Please note any cost incurred in returning the goods will be at your own expense.